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Mues AI is an Agentic AI that turns every user’s cursor into an AI-powered companion, right inside your SaaS product. It answers “What is…” type questions instantly and, for “How to…” queries, it takes control of the user’s cursor to complete the task step-by-step on their behalf. This means users get immediate, in-context help without leaving your product, reducing friction and accelerating adoption.

Product teams choose Mues AI because it delivers a game-changing in-product experience. Unlike static guides or traditional chatbots, Mues AI actively performs tasks for users, learns from real interactions, and adapts to UI changes automatically. This reduces onboarding time, cuts down on support tickets, and helps teams boost product adoption without adding to AI development workload.

Agentic AI allows users to go beyond scripted flows. It understands user intent in real time, navigates your product interface, and executes the necessary steps to help users complete their goals. This means new users can onboard faster, learn by watching tasks being performed, and avoid getting stuck, leading to higher activation rates.

Yes. When users can achieve their goals without frustration, they’re more likely to stay engaged and continue using your product. Over time, this reduces churn, improves customer satisfaction, and increases lifetime value.

You can have your Mues AI agent live in your SaaS product in under 5 minutes. All it takes is customizing your AI agent, training it with your documentation, and adding the auto-generated script to your application. Thus, your users' cursor in your product will now be transformed into an agentic AI-powered cursor.

Mues AI gives you full transparency into user journeys. You can see if the AI cursor is helpful, where most user questions or actions come from, and watch any specific user’s flow step-by-step. Even at scale, Mues AI uses AI to label and group thousands of journeys by topic, making it easy for product teams to spot patterns, friction points, and success stories across your app.

Mues AI adheres to the strictest privacy and security standards. All data is encrypted, processed in compliance with global regulations (such as GDPR), and never shared without your consent. You have granular control over data collection, retention, and user privacy.

Mues AI answers questions and executes user requests instantly. This reduces repetitive tickets by up to 40% and accelerates adoption by improving retention and satisfaction while lowering support and onboarding costs.

Implementation is fast—most teams can be up and running with Mues AI under an hour. Integration is low-code: sign up, connect your app via our SDK, and let our founders guide you through onboarding and best practices.

Mues AI tracks and labels every user journey, so you’ll see exactly where it helps, where users get stuck, and which topics matter most. This lets you quickly pinpoint improvements, prove faster onboarding, reduce support requests, and show real gains in product adoption and user satisfaction.

Yes, we offer pilots and free trials. Please book a demo with us, and we’ll make sure you get the most out of your evaluation—tailored to your needs and goals.

Absolutely. Mues AI empowers you to configure its language, appearance, behavior, and guidance flows so every interaction feels true to your brand. The AI cursor blends into your product UI and tone of voice, ensuring a cohesive and branded user experience.

Mues AI features a predictable and scalable pricing model starting with fixed fee and overage plans tailored for startups and enterprises alike. Pricing is based on active user volume and advanced functionality. Contact us for a personalized quote or to discover pilot options.

Yes, Mues AI supports multiple languages and can be localized to provide native user experiences worldwide.

Once you set up your account, you won’t need any developer involvement. It’s just a one-time, simple script added to your code—after that, you’re done.

Getting started with Mues AI is simple thanks to our clear guides and documentation. If you ever need help, our team is always ready to help—whether it’s onboarding, best practices, or ongoing support to ensure you get maximum value at every stage.

Mues AI supports all major web frameworks—including React, Angular, Vue, and custom JavaScript environments. It works seamlessly in all browsers, across all web apps, and with any framework, ensuring effortless integration wherever your product lives.

Yes. Users can escalate to human support from within the product if the AI cannot resolve their issue, ensuring a seamless transition from AI-guided to human-assisted help.

Yes, Mues AI is designed to integrate with leading customer support platforms such as Intercom, Zendesk, and more. We prioritize integration development based on our customers’ needs, ensuring Mues can seamlessly operate alongside your preferred support stack for smooth escalation and handoff whenever users require human assistance.