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Mues AI
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Mues AI that guides every user 7/24.
As if you were sitting next to them.

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FAQ

What is Mues AI and how does it work for our users?

Mues AI is an agentic AI that turns every user’s cursor into an AI-powered companion, right inside your SaaS product. End users simply prompt their AI cursor in plain language—asking for tasks, navigation, or help and the AI cursor answers their questions or takes action for them. Whether it’s filling out forms, creating an item, exploring features, or completing multi-step workflows, AI cursor handles any task just like a human would. There’s no need for users to learn the product or hunt for instructions; Mues AI listens, understands, and acts instantly. This gives every user a personalized, effortless experience from day one, allowing them to unlock the full value of your product with ease.

Why should product teams choose Mues AI?

Traditional onboarding tools are often ignored by users—they’re too generic, so users miss your product’s real value or take weeks to reach the “aha” moment. When they need help, users don’t want to search knowledge bases or wait for support; they want immediate answers and action. Mues AI’s AI-powered cursor delivers personalized onboarding and 24/7 instant support, right inside your app. Users can simply ask for help or guidance in plain language, and Mues AI takes action for them. No manuals, no endless docs, no waiting. This means your users get value faster, stay engaged, and never feel stuck by helping your product stand out where it matters most.

How does Mues AI differ from standard onboarding tools?

Traditional onboarding tools use static walkthroughs or tooltips. Mues AI offers a fully AI-driven cursor that listens to users’ natural prompts, answers questions, performs actions, and adapts instantly by delivering live, context-aware help, automation, and onboarding 24/7.

Which tasks can Mues AI execute inside our product?

Mues AI can perform anything a human can do on your product. It can fill out forms, click buttons, select options, create, delete, or update items, and handle any in-app process—just like a real user. Whether it’s onboarding, navigating features, or completing complex workflows, Mues AI takes action on the user's behalf, making every task simpler and faster.

How does Mues AI learn our product’s interface?

Mues AI learns by directly interacting with your SaaS application's live interface—navigating workflows, interpreting on-screen elements, and referencing your product documentation. Its agentic AI maps out actions as a power user would, allowing it to onboard and assist your end users without manual scripting or configuration.

What happens when we update or change our product?

Whenever you ship updates or new features, Mues AI automatically re-explores your interface and refreshes its internal understanding. This means all automations, onboarding flows, and guidance adapt seamlessly—your end users always get real-time, accurate support with no manual adjustment from your team.

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Benefits for your product

Increased product adoption and onboarding

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Benefits for your users

More productive, satisfied and pro

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The Software Interaction Company

to create a world where software adapts to humans, not humans to software.

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